Home Forums Coloring Vertuo Next leaking coffee from the base

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    • #505580
      Sadret Eidar
      Participant

      I woke up this morning to a huge puddle of dark water under my machine. It seems to be leaking from the bottom casing rather than the water tank. I’ve only had it for about 14 months, and I descale it religiously. I really can’t function without my morning double espresso. Has anyone successfully repaired a bottom leak, or is the internal seal blown for good?

    • #505583
      Dideed
      Participant

      Before you throw it out, check the capsule ejection bin. If it gets too full or if a pod gets stuck in the wrong position, it can prevent the head from sealing completely, forcing water to overflow internally. I’d recommend a deep clean of the spinning head with a toothbrush and hot water first.

    • #505721
      Combeand
      Participant

      I dealt with a similar mystery leak last winter. It turned out that a tiny piece of foil from a damaged capsule had gotten stuck in the piercer, causing pressure to build up and blow past the gasket. I wasn’t sure if I could remove the nozzle to clean it without voiding my warranty, so I needed some technical guidance before I started unscrewing things. I found the Nespresso customer service number online and did a video troubleshooting session. They walked me through a specific cleaning cycle that cleared the blockage. It’s been dry ever since, so it might just be a clog rather than a broken seal.

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