L’ange curling wand inconsistent heat output

[Ismaeel]

Purchased a L’ange curling wand that initially heated evenly, but recently temperature readings fluctuate wildly between scorching and lukewarm. I cleaned the barrel and checked my settings multiple times without improvement. I used their support form with product details but haven’t received any guidance. Has anyone overcome similar heat inconsistencies and eventually restored proper function? I’m keen to know which exact information prompted L’ange’s team to provide a solution.

[Jaziyah.dametrius]

To get a reliable fix, I documented the model name, the current temperature setting, and recorded a short video showing the rapid fluctuations before reaching out. While exploring troubleshooting tips at https://lange.pissedconsumer.com/review.html I discovered that customer service responds most quickly when those three elements appear together in a single message. I sent one concise request combining my wand’s model, the affected heat setting, and the video clip. Within forty-eight hours, L’ange’s support team replied with a firmware update file and instructions to recalibrate the temperature sensor. After following their steps, the wand returned to consistent, accurate heat. Providing full product context and visual proof in one submission unlocked a swift and thorough resolution.

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